Although the people were nice and worked with me, it took over a week to get a battery replaced and the electrical system tested (luckily it has seemed to have worked). This may be just a fluke, but I was told there were several Techs out for vacation & paternity leave. This just speaks to bad planning, but the service itself was good when it finally happened.
I got in for service quickly and the problem was explained in clear terms Everyone was very helpful and I was taken care of in a timely manner.
Great service again! The entire service department is awesome, helpful, and a pleasure to deal with. Yet another awesome visit...EXCELLENT service.
Great customer service in the service department. Earned my trust for life.
I had a great experience buying my first new car! I didn't feel any pressure and they had the exact vehicle I was looking for.
The staff was very helpful. Sales associate Kathy was very nice and professional. If she didn’t have an answer for my questions she immediately found it out. It was a pleasant process and they didn’t keep me there all day.
I’ve been purchasing vehicles from Safford since 2014. I’ve purchased 3 vehicles, my mom has purchased 1, and my husband 1. Each and every time Brendan (sales mgr) has gone above and beyond to get us the numbers we Need, sales (RJ & Carlos) have worked their butts off to get us what we want, & most recently the used car mgr has helped us out with trades. Carlos & another driver actually drove out of state to help us out and bring me my new purchase this time. I love these guys so much and I honestly wouldn’t go anywhere else, no matter if I live in VA or not, for a Jeep/Dodge. I’ve recommended them to multiple people because they’re always more than willing to help out and never complain about requests. All of them are the absolute best!
A big thank you to Kathy Evans at Safford Jeep for making this process so fun and easy. You were a blessing to work with; making the process more of a conversation rather than a sales pitch being thrown down my throat. I’ll definitely be coming back when I’m ready for my Wrangler! 10/10 would recommend
Great customer service and responsive. My salesman Nick was great. They gave me a great deal on a new scat pack. I would recommend this dealership to everyone. They made me feel right at home.
Leave Us A Review